Most called for
AC Repair
Warm air, a noise that started overnight, or a unit that cannot keep up with a Tomball August. Same day on most calls, with a stocked truck so the repair usually finishes on the first visit.
More on ac repairReid's AC & Heating. Tomball, Texas.
Cooling Tomball since 1992.
Four of our five newest Google reviews thank a technician by name instead of the company. That is not an accident. Same shop on FM 2978, same family running it, and the same people turning up at your door.
Call (281) 351-9922
Signed: Reid Herring, owner. Founded this company in Tomball in 1992. Texas licence TACLB#012399C. Licensed and insured, BBB A+ rated.
What the record says
Thirty four years in one town, and the paperwork to match.
Every figure below comes from a public record: Google, the Better Business Bureau, and the Texas licence register.
- Google rating from 350 reviews
4.8
Google rating from 350 reviews
- Trading from Tomball since
1992
Trading from Tomball since
- Better Business Bureau rating
A+
Better Business Bureau rating
- North Houston towns covered
7
North Houston towns covered
25435 FM 2978, Suite 102
This is the whole company.
Not a call centre routing you to whoever is closest. Reid Herring founded the business in 1992 and still takes customer questions himself. His son Jared runs operations, having worked up from install driver to residential technician to commercial technician. Kelly handles the finance side and came back to it after a career as a life flight nurse.
When you call the number on the side of that van, one of these people answers it.
Meet the people who show upWhat we do
Repair, replace, maintain. Residential and commercial.
Six things Reid's is set up to do properly, on all makes and models. Trucks run stocked, so most repairs finish on the first visit rather than being booked in twice.
- AC ReplacementWhen a system has stopped being worth repairing, Reid's sizes the replacement properly, inspects the duct it has to feed, and installs it. Free estimates, financing, 10-year equipment warranties.More on ac replacement
- Heating RepairA Texas heater gets asked for maybe ten days a year, and always the coldest ones. Emergency repair during freeze conditions, safe-operation checks on gas and ignition, no overtime charges.More on heating repair
- Heating MaintenanceBlowers, burners and heat exchangers inspected before the first cold snap rather than during it, so a furnace that has sat idle since February is proved safe before it is needed.More on heating maintenance
- Service ClubThe annual membership: two precision tune-ups a year, appointments guaranteed inside 24 hours on repairs, 10% off repairs, and no service charge in normal hours. It moves with you.More on service club
- Commercial & RefrigerationThe company was incorporated as Reid's Refrigeration, and still services commercial cooling across the surrounding areas alongside the residential work.More on commercial & refrigeration
On the call
What a technician actually checks before quoting you anything.
This is a real service call, not a diagram. The order matters, because three of these five will tell you the fault before a single part is priced.
- Clamp
01
Read it under load, not at rest
The meter goes on the common leg with the system running and settled. A reading taken in the first seconds of startup is inrush current and means nothing.
- Compare
02
Against the plate, not against a feeling
Every compressor has a rated load amperage printed on the unit. The reading only means something next to that number and the outdoor temperature it was taken at.
- Separate
03
Hard start or hard running
A unit that struggles only at startup is usually a capacitor or start component. A unit that runs high all the way through is a different and more serious conversation.
- Report
04
You get told the number
Reid's gives pricing upfront with no surprise fees. That starts with telling you what was measured rather than handing over a verdict you cannot check.
“One of the most thorough a/c checks we’ve had in years. Usually other companies just want to check the Freon levels and if you’re fortunate maybe see if the capacitor is ok then collect their fee.”Signed: LB, Google review
Signed by the people who wrote them
Our customers name the technician, not the company.
These are Google reviews, reproduced as written. Note how often the same first name comes up.
I had Greg from Reid's AC & Heat out to my home for an AC tune-up and maintenance service, and I couldn't be more pleased with the experience. Greg message me letting me know he was on his way, he was professional, friendly, and took the time to thoroughly inspect my system while explaining everything in a way that was easy to understand. What I appreciated most was his honesty and attention to detail. He made sure my unit was running efficiently and answered all of my questions without making me feel rushed.
One of the most thorough a/c checks we've had in years! Usually other companies just want to check the Freon levels and if you're fortunate maybe see if the capacitor is ok then collect their fee. They don't even check the rest of the unit in the attic. Not to mention he was here when they said he would be. Very pleased with the service.
Reid's is fantastic! Greg, my tech, is knowledgeable and friendly, and I feel comfortable trusting his opinion. I can't recommend them highly enough!!! I have a service contract, so have my system checked twice a year.
I have consistently had a great experience working with Greg who services my and my mom's home. He is always punctual, knowledgeable, and kind; and he always takes the time to explain any issues he finds or to answer any questions. I hope to continue working with him for a long time to come.
Where we run
Seven towns, all of them a short run from the shop.
Reid’s works out of one building on FM 2978 rather than a scattered franchise map, so these are drives we make daily and not a coverage claim on a map.
- TomballTX
- SpringTX
- The WoodlandsTX
- MagnoliaTX
- CypressTX
- ConroeTX
- PinehurstTX
Straight answers
Questions people ask before they book.
Same day on most calls. The office is open Monday to Friday from 7:30 AM, the phones are answered 24/7, and the trucks carry stock so most repairs are finished on the first visit rather than booked in twice.
Tomball, Spring, The Woodlands, Magnolia, Cypress, Conroe and Pinehurst. The shop is on FM 2978 in Tomball, so those towns are a short run rather than a cross-city trip.
Yes. Pricing is given upfront with no surprise fees, and there are no overtime charges on heating repairs. System replacement estimates are free.
Reid's repairs, replaces and services all makes and models, residential and commercial. The company has been a Lennox dealer for over 15 years and holds a Dave Lennox award for it.
A spring precision tune-up on your A/C valued at $149 per system, a fall precision tune-up on your heating valued at $89 per system, guaranteed appointments within 24 hours on repairs when parts are in stock, 10% off repairs, 5% off new equipment up to $300, no service charge during regular business hours, and email reminders twice a year. It transfers to the buyer of your home or to a new home inside the service area.
Reid Herring, who founded the company in Tomball in 1992 and still takes customer calls himself. His son Jared Herring runs operations, having worked up from install driver to commercial technician.
Yes. Reid's offers financing options on replacements, including 0% options, and new equipment carries 10-year warranties.
Tomball, Spring, The Woodlands, Magnolia, Cypress, Conroe, Pinehurst
Book the visit. You will be told who is coming.
Upfront pricing, no surprise fees, no overtime charges on heating repairs, and free estimates on a replacement system. If the cheapest honest answer is a small part, that is the answer you get.
Signed: Reid’s AC & Heating. 25435 FM 2978, Suite 102, Tomball, TX 77375. Licensed and insured. Texas licence TACLB#012399C.