Team
Eight at the Tomball shop
The Reid's crew in blue uniforms with two branded white service vans at the FM 2978 location.
Tomball since 1992
Reid Herring built this shop on FM 2978
Reid Herring founded Reid's AC & Heating in Tomball in 1992 after more than a decade in the trade. He is a second-generation Houston native who started in HVAC during high school and never left the field. Three decades later he still picks up the phone when customers have questions, and Jared Herring runs daily operations alongside him. The company carries license TACLB#012399C, a 100% customer satisfaction guarantee, and a trophy shelf of BBB Awards for Excellence that dates back to 2012.
Owner story
Four decades in the trade, one Tomball address
Reid opened the Tomball shop when North Houston was still spreading along FM 2978. He built the company on repeat business: show up when promised, inspect the whole system including the attic air handler, and explain options before any repair bill grows. Customers like Michael Essl have worked with Jared for nine years. Reviewers name Greg for tune-ups that go beyond a quick Freon check and capacitor test.
Every technician is drug-screened, background-checked, certified, and professionally trained. Reid's is an authorized RUUD dealer and offers 0% financing on qualifying replacements. The Google profile shows 4.8 stars from 350 reviews, and the office wall holds a Dave Lennox Centurion Award from 2010 alongside BBB Pinnacle Winner recognition from 2016.
The crew
Technicians customers ask for by name
Reid's is family-operated. Jared works alongside his father, Kelly keeps the books straight, and Greg, Chris, and Aiden cover the jobs that show up in five-star reviews.
Reid Herring
Owner
Second-generation Houston native with 40+ years in HVAC. Still handles customer calls personally.
Kelly
Financial Manager
Keeps billing clear and financing paperwork straightforward for replacement jobs.
Jared Herring
Operations Manager
Reid's son. Runs daily dispatch and has cared for customers for nine years and counting.
Greg W.
Comfort Specialist
Named in Google reviews for thorough attic-to-condenser tune-ups and honest explanations.
Chris Clements
Comfort Specialist
Certified technician on residential repair, replacement, and seasonal check-ups.
Aiden
Install Coordinator
Schedules equipment installs and keeps replacement days on track for Tomball homeowners.
On the job
Blue uniforms, branded vans, Tomball streets
The same team in reviews stands in front of white service vans at the FM 2978 shop and services condensers across Cypress, Spring, and The Woodlands.
Field
Condenser diagnostics
Technicians service outdoor units with digital manifold gauges at residential properties across North Houston.
Electrical
Panel and meter checks
Comfort specialists test electrical panels and clamp meters before clearing a system for summer load.
Fleet
Van on your street
Service vans display 281-351-9922 and ReidsACandHeat.com. Technicians text when they are on the way.
100% satisfaction guarantee
BBB A+ rated, RUUD authorized, standing behind every job
Reid's backs work with a written satisfaction guarantee, multi-year BBB Awards for Excellence, and factory-backed RUUD equipment when replacement is the right call.